Orders will be processed within 24-48 hours.
To be confirmed with carrier.
Return & Exchange Policy
You can return items to alexdpaula.com within 14 days of receipt of your order. Please note items must be returned within this time-frame and be in a saleable condition. This means returning the item to us in its original condition, unused, in its original packaging, with garment tags still attached.
Once we have received the returned item(s) we will consider the condition of the goods being returned before authorising refunds or exchange. After we have accepted your returned items, we will process a full refund with no deduction for return shipping to your original credit or debit card or store credit card.
If you cancel the order because you change your mind, that’s ok! You may pay for the cost of returning it. However, if the item is faulty, alexdpaula.com may cover the return costs.
If you have any further queries relating to returns and refund, feel free to contact us.
Please, keep the receipt!